If you are seeking information on tracking an order you have already placed, please refer to your email as it may be in the spam folder.

If the tracking of your order has not been updated, please be patient. All packages are dropped off the same day the tracking is provided. If the selected service has not updated your packages tracking information, we suggest checking back in 1-2 business days. If that does not work for you, we recommend calling the selected service, please have your tracking number ready.

 

If your order was lost or damaged in the mail don’t worry.
Chances are that service has complimentary insurance on the package, however it does take 7-15 business days for most services to recognize a package as lost.
If you think your order was lost/damaged in the mail, please email us with the order number, and what the selected shipper said after you called them (including employee number that you spoke to). 

 

USPS no longer scans packages in at your local post office. They get scanned in at the regional facility. This may cause a delay in updating the tracking information 1-4 business days. The day your package is marked shipped is the day it was dropped off. Once it is in USPS custody we cannot do anything about your package. Please contact the currier for any further questions, or concerns.

We ship internationally! Shipping rates can be calculated on the checkout page.